Customer Service and Ordering Information
In addition to ordering items directly from this site using PayPal, we offer options to order by phone, fax or mail.
PHONE or FAX ORDERS: 1-800-745-2707
(International customers, please call or fax 603-745-2594)
For phone orders, please have item # and description and credit card info ready. For fax orders, please print and fill out order form below. We accept MasterCard, Visa, Discover and American Express.
Please print, fill out and mail form with check, money order or credit card info to:
The Mountain Wanderer, PO Box 485, Lincoln, NH 03251
We ship our orders via the U.S. Postal Service. Orders 11 ounces or under are sent by U.S. First Class Mail. Orders 12 ounces and up are sent by U.S. Priority Mail (faster and more expensive) or by Media Mail (slower and cheaper; available for book orders only).
We strive to ship orders within 24 to 48 hours of receipt. If sent by First Class or Priority Mail, within the continental U.S. you should receive your order within 2-5 days from the time it is shipped. Shipping costs may vary for raised relief maps and other oversized items; please call or email for shipping rates on these.
If an item is not immediately available, we will backorder it and ship it to you at no additional charge as soon as it arrives, or you may cancel the item.
Please call or e-mail us if you have questions.